Digital Quality Assurance is transforming the reporting landscape.
Quality assurance is based on the basic premise of consistency. Consistency with industry regulations, previous products made or services given or that they are just up to organisational standards. The irony is that many organisations don’t keep their own background operations in inspecting quality up to scratch. Methods for inspection become out-of-date, lengthy processes where information is deciphered from the handwriting and wording of an inspector. This can often give problems in data entry and analysis, as there are variances between determining what is a sufficient level of quality, what is meant in the recorded data. For many organisations, the underlying cause of their problems can be traced back to being centred around discrepancies on this level; hence new methods are needed. Today, most industries are fortunate enough of being able to take advantage of regular consumer smartphones and tablets to bring digital to their workplace. In specific industries like oil and gas, there are even intrinsically safe or rugged devices to access the benefits of digital. Quality assurance no longer needs to be the excuse of any organisation, any industry.
Whether inspection a product or service, its absolutely vital that there is a clear set of guidelines and standards that are use as a measure to see whether something complies. In this sense, the pen and paper checklist method of yesterday is completely unsuited to quality management. An inability to be updated over-the-air (OTA) or variances in recorded data leave many things to personal judgement. Over the long term, this can becom a real problem for your business. The best way to foster long-term growth is off the back off an up-to-date system, modern like your products or services. Through using this, defects can be minimised, and failures can be almost completely avoided. Compliance with industry regulations such as ISO9001 become simple, as such standards can be integrated directly with the inspection checklist and back-end system. All information recorded on the mobile device is sent straight to a historical database, which thanks to its digital automatic filing, gives immediate compliance evidence. The audit trail is kept clear and easy to find; simplifying the entire compliance process. The actual process of quality inspection is also benefitted through digital. More detailed information can be captured using the mobile device camera; taking pictures, scanning barcodes and RFID etc. Images can be annotated using the touchscreen, whilst offline mode ensures you that you can take your quality assurance wherever necessary. Proper quality assurance inspection and quality management can also work wonders for your business productivity. Introducing risk mitigating strategies, and keeping high standards for products, processes and services will raise the overall standard of your business. A workplace operating with a high culture quality, will almost certainly rub off onto your deliverables to your consumer.