J.V., Service Manager, All Essential Fire & Security
“After comparing Pervidi against other software, we chose Pervidi due to its customisable nature, reporting features and that we were able to host our data on our own server. Since implementation, we have been able to improve turnaround times, distribute quotes faster and the Crystal reports always win us some extra brownie points with our clients!
On a daily basis, we use Pervidi to log jobs for our 20 to 30 technicians and produce tailored reports for our clients. I particularly like the trigger alerts that will prompt our technicians in the field to ensure nothing is missed along the way. I also like that Pervidi can be used on a variety of devices and, of course, that they are Melbourne based, it is great not having to ring overseas or consider time zones when we need support!
We have now been using Pervidi for over four years. I would invite anyone considering Pervidi to come and have a look at how we use the software and witness first-hand the benefits we see all round.”
S.H. – Humber College
“Pervidi has enabled our Facilities Management Department to reliably document and accelerate our daily processes, track our resources and create a reliable online tool with the services provided for communicating within the College Community…”
“The Technical Support and Leadership Teams at Techs4Biz have proven to be highly focused and dependable. They have generated a product that is not only custom tailored to our current vision and requirements but leaves the potential for expansion and growth in the future.”
B.B. – David Nicholas Building & Property Maintenance
“David Nicholas Building and Property Maintenance provides customers with a list of services that allows the customer to have peace of mind all year long. One of the core services is to do House Checks on a weekly basis to assure the house is safe and secure and that all problems are identified and taken care of.”
“The Pervidi System along with the PDA’s provide an excellent means of assuring the house checks are done properly and all information documented.”
“We were able to customize a list of questions that the Tech answers. If there are any problems or issues they are entered into the PDA. We then run weekly reports both by customer and by the type of issue. This allows us to track what customers are having problems and to trend the types of problems and issues that come up.”
“The system is everything that Pervidi said it would be and more. The other big plus for us is the ease in dealing with Pervidi. They provide excellent customer service. They are always accessible, they always understand the problem, and they resolve it quickly. They are also very patient with my many requests to customize the system. I highly recommend Pervidi as a inspection and work order system.”
“Paperwork… what paperwork? A few years ago I had a filing system to rival a library, with a two-year cycle of paperwork for compliance.
“Along came Techs4Biz. We now upload the service/work orders to hand held devices, perform the work, and complete the work orders. Upload the handheld, and maintenance is automatically scheduled for the next event.
“This system has eliminated the need for paper, along with the effort involved in the filing, accessing information, and purging of outdate files. A paperless office may be impossible, however, Tech’s4biz reduced my paper consumption by 90%. SAVE A TREE. Use Techs4Biz.”
R.H. – Wilfrid Laurier University
“Pervidi has provided us with an easy to use method of tracking Health & Safety inspections in an institution with a large inventory of rooms, spread over a large regional area. It was customized to meet our needs, with an excellent web based interface for users.”
S.R., Vibtech Analysis
“I would like to take this opportunity to thank Tech4Biz for the outstanding job performed on our Pervidi database. Pervidi is the backbone of our business and its reliability is paramount to our success. We were most impressed during the implementation phase not only with the response from Tech4Biz, but also your patience as we learned to ‘walk’ then ‘run’ with the product.
“Your on-going support has been invaluable to us. Thank-you.”
M.B., Tully River Farming
“I have to say if it wasn’t for the expertise, support and service from the team at Techs4Biz, we may not have had the initiative to embark on such a project.
“The fact is most of the time no matter how good a product is if you don’t get the proper instruction and support the product can be rendered significantly below potential and sometimes unusable. We cannot praise this team enough for their continuing support from the first phone call of contact to the present point in time. One of most effective tools the team uses is online troubleshooting; in this era where customer service is the key these guys have it mastered. They are very patient and keen to solve any issues. They reply when they say they will and you can talk to them any time you call. This is invaluable, as generally there is a considerable lack of service everywhere you go.
“It is great to be part of such a good program and team that supports the program and their clients so well. Many thanks and a great credit goes to the Techs4Biz team. We really appreciate their great can do attitude.”
D.V., Gasonic Instruments
“We have been pretty impressed by the customer support provided by Tech4Biz. The company shines among other software companies as they provide an outstanding service.”